On Monday, Zoom revealed a collaboration with OpenAI to integrate AI-generated features, including summaries and message drafts, into its video conferencing platform using the Zoom IQ assistant.
Zoom is a cloud-based video conferencing platform that allows people to communicate and collaborate remotely through audio, video, and chat. It provides virtual meeting rooms where participants can join from anywhere with an internet connection, using their desktop or mobile devices. The platform has become popular for remote work, online learning, and social gatherings, especially during the COVID-19 pandemic.
Zoom IQ’s existing capabilities include creating highlights and chapters in recorded meetings. However, the AI-powered assistant is now being enhanced with additional features, such as helping users catch up on meetings they missed due to lateness. Users can request a summary of the meeting and ask questions.
Aside from catching up on meetings, Zoom IQ offers several other capabilities. It can create whiteboards based on text prompts, give meeting recaps, and summarize Zoom Team Chat threads. Additionally, like the ChatGPT bot for Slack, Zoom IQ allows users to generate AI-powered responses to colleagues. In April, the company will introduce AI-generated message and email drafts on a limited basis and expand some Zoom IQ meeting summary features to a wider audience.
The company has also introduced a new feature called Huddles, which it describes as a “video-enabled virtual coworking space”. Similar to Slack’s Huddles, Zoom’s version allows users to have quick video calls with colleagues for questions or chats. The company has made this feature available globally, and users can request early access.
With the increasing competition in the market, it is evident that AI will continue to play a critical role in improving the functionality and user experience of various products and services.