We all love the convenience that comes with using MTN in Nigeria, from affordable data bundles to voice plans and other subscription services. But let’s be honest, nothing is more annoying than loading airtime only to see it vanish because of auto renewal. One minute you think you have enough balance, the next it is gone without warning. Most of us would rather decide when to renew a plan instead of being charged automatically. If this sounds like you, do not worry because there are simple ways to stop auto renewal on MTN using SMS codes and a few quick tricks.
What is Auto-Renewal on MTN?
Auto renewal is an MTN feature that automatically re-subscribes you to a data or service plan once it expires, as long as you have enough airtime. For instance, if you buy a 1GB data plan for ₦500 and auto renewal is active, the moment your plan finishes, MTN will immediately deduct another ₦500 from your airtime to renew it.
Now, while this can be helpful for people who do not want any break in their browsing or calls, many users find it frustrating. You might completely forget you activated auto renewal, only to recharge your line and see your airtime disappear instantly. Or maybe you planned to use that airtime for calls and SMS instead. Some people also just prefer the freedom of subscribing when they actually need it, not being tied down to an automatic renewal.
Why Does MTN Deduct My Airtime Automatically?
MTN usually deducts airtime for a few main reasons:
1. Auto renewal of data bundles
If you buy a data plan and leave the auto renew option on, MTN will automatically take money from your airtime once the plan expires.
2. Third party subscriptions
Sometimes services like caller tunes, daily news alerts, sports updates, or even mobile games get activated on your line. These services often deduct small amounts of airtime every day or week.
3. Value added services (VAS)
Things like music streaming, jokes of the day, health tips, or lifestyle updates also fall under this category. In many cases, they get activated by mistake when you click on a pop up or SMS, and before you know it, your airtime starts disappearing.
How to Stop Auto-Renewal on MTN via SMS Code
The simplest way to stop auto-renewal is by sending a cancellation SMS. Here’s how:
Canceling Data Plan Auto-Renewal
- If you are on a data plan, simply text STOPDATA to 131.
- You will receive a confirmation SMS that your data auto-renewal has been stopped.
Canceling Specific Subscriptions
Sometimes, MTN deducts airtime because of other subscriptions (caller tunes, daily news, tips, etc.). To cancel:
- Text STOP to 312 (for caller tunes).
- Text STOP to the shortcode of the service you were subscribed to (if you know it).
- If you don’t know which service is deducting your airtime, send STOP to 2442 to opt out of promotional messages and unwanted services.
Other Methods to Stop Auto-Renewal in MTN Nigeria
Using USSD Codes
- Dial *312# → Choose Data Plans → Choose Manage Data → Select Cancel Auto-Renewal.
Via MyMTN App
- Download the MyMTN app from Play Store or App Store.
- Log in with your number.
- Go to “Active Subscriptions” → Select the service → Tap Cancel Auto-Renewal.
Calling MTN Customer Care
- Dial 300 (MTN’s customer care line).
- Follow the voice prompts to speak with an agent.
- Ask the agent to help cancel any active auto-renewals or subscriptions.
How to Stop MTN from Deducting Credit
If your airtime keeps disappearing on MTN, chances are you have auto renewal or some hidden subscriptions active on your line. Simply check your active subscriptions with the right USSD codes, opt out of any service you do not need, and turn off auto renewal for your data plans. You can also use MTN’s Do Not Disturb (DND) service to block unwanted messages that often trigger subscriptions.
Why you Should Stop Auto-Renewal on MTN Nigeria
Turning off auto-renewal on MTN comes with a lot of benefits. First, you get full control over how your airtime and data are used. No more surprise deductions eating into your balance when you least expect it. Instead, you decide when and how to subscribe.
It also gives you the freedom to only buy a plan when you actually need it. Maybe you want to save airtime for calls or you are waiting for a better promo before subscribing. Without auto renewal, you have the flexibility to make that choice. Plus, it helps you switch easily between different data plans or special offers without being stuck on the same old plan.
In short, turning off auto renewal puts you in charge of your airtime and ensures your money is spent exactly the way you want. From now on, your airtime will stay exactly where it should be until you choose how to use it.
