How to Check Account Balance on Fidelity Bank

There are moments when you just want to confirm how much you have left before spending or transferring. If you use Fidelity Bank, knowing how to check your account balance easily can help you avoid unnecessary charges or declined payments.

These days, you do not need to queue in the banking hall to know your account balance. Fidelity Bank offers multiple options to check your balance anytime from anywhere. Here is how to go about it.

How to Check Fidelity Bank Account Balance Using USSD

This is the quickest way and works even without internet. Simply dial:

Dial *770*0# from the phone number linked to your Fidelity Bank account.

You will get a message with your account balance instantly. If this is your first time using the USSD, you may need to register and create a PIN.

Make sure your phone has some network and that the SIM card used is the one registered with the account.

How to Check Fidelity Bank Account Balance on the Mobile App

If you prefer using a smartphone, download the Fidelity Online Banking app from the Play Store or App Store.

Steps:

  1. Launch the app
  2. Log in with your username and password or biometrics
  3. On your dashboard, your account balance will be displayed right away

If you do not have the app set up yet, you can register using your account details and debit card.

How to Check Fidelity Bank Account Balance

How to Check Fidelity Bank Account Balance via Online Banking

Online banking is another option, especially if you’re using a laptop or desktop.

Steps:

  1. Go to https://www.fidelitybank.ng
  2. Click on “Online Banking” and log in
  3. Once logged in, your account balance will be visible on the homepage or dashboard

This works best if you already use internet banking. If not, you’ll need to activate it through their website or by visiting a branch.

How to Check Fidelity Bank Account Balance via Online Banking

How to Check Fidelity Bank Balance via ATM

If you are near an ATM, you can also check your balance.

Steps:

  1. Insert your Fidelity Bank ATM card
  2. Enter your PIN
  3. Select “Balance Inquiry”
  4. Your balance will be displayed on the screen

You can use any ATM machine, not just Fidelity Bank’s, but some machines may charge a small fee.

How to Check Fidelity Bank Balance by Calling Customer Care

Another way is to speak to Fidelity Bank directly.

Steps:

  1. Call their official customer care on 01-448-5252 or 0700-343-35489
  2. Follow the voice prompt or talk to a customer service agent
  3. They may ask for verification details before sharing your balance

This is useful if you are having trouble with other methods.

How Do I Get My Fidelity Bank Statement of Account?

Your bank statement shows all the transactions on your account within a period. Here are a few ways to get it:

Through the Mobile App or Online Banking:

  • Log in to the Fidelity app or website
  • Go to “Statements” or “Account History”
  • Select the month or date range
  • Download it as PDF or send to your email

Visit the Bank:

  • Go to the nearest Fidelity branch
  • Request for a printed statement
  • You may be asked to provide ID and account details

Code to Block Fidelity Bank Account from Another Phone

If your phone is stolen or you suspect unauthorized access, you can block your account using USSD.

Dial *770*911# on any phone. You will be prompted to enter the phone number linked to your account. Follow the instructions to block the account temporarily.

You can also call Fidelity customer care immediately to secure your account.

Also Read: 8 Nigerian Banks Offering Business Loans for Entrepreneurs

What to Do If Your Fidelity Bank Balance Looks Wrong

Sometimes your balance might look lower or higher than expected. Before panicking, check these:

  • Recent charges or pending debits
  • Standing orders or subscriptions
  • ATM withdrawal delays or reversals

If things still don’t add up, contact Fidelity Bank via the app, customer care, or visit a branch to clarify. Fidelity Bank has made it simple with multiple ways to check anytime you need. If anything feels off, the support team is easy to reach.