Victor King

Victor King

How to Share Safaricom Data

Safaricom offers two different ways to give another person access to your internet: Internet Sambaza and Data Sharing. They work differently and have different limits. Internet Sambaza is designed for sending a small amount of data directly to another Safaricom…

How to Buy UEDCL Yaka Units

Looking to Buy UEDCL Yaka Units for your prepaid electricity meter? The process is still quick, but there is one important change to know: UEDCL now calls the prepaid service Light, although many Ugandans still call it Yaka. UEDCL took…

How to Borrow Airtime on Safaricom

A dead airtime balance has a way of showing up at the worst possible time, mid call or right as you’re typing an urgent text. For millions of Kenyan subscribers, this is where Safaricom’s Okoa Jahazi service comes in, letting…

Why Is My Safaricom Internet So Slow?

Why is my Safaricom internet so slow, is one of the most common questions Kenyan users type into Google right after a video stalls or a page refuses to load. The frustrating part is that it rarely comes down to…

How to Buy ECG Prepaid Credit

Buy ECG Prepaid Credit using ECG’s official USSD service, *226#, or the ECG PowerApp. Both options let eligible prepaid customers purchase electricity credit without going to an ECG office. For prepaid customers in Ghana, the process is straightforward, but the…

ECG Credit Delayed? Here’s What to Do

ECG Credit Delayed after you paid for prepaid electricity? Do not make another payment immediately. First, check the payment status and confirm that the transaction went through. ECG has a specific process for customers whose prepaid meter does not top…

How to Report M-PESA Fraud

Report M-PESA Fraud as soon as you notice suspicious activity, receive a fraudulent message or discover that money has been taken from your account without your permission. Knowing what to do immediately can help protect your account and give you…

How to Reverse a Wrong UEDCL Payment

Reverse a Wrong UEDCL Payment quickly when you realise you have entered the wrong meter number, paid the wrong amount or made another payment mistake. A payment error can leave you wondering if the money can be recovered or applied…